All orders are sent from our logistics centre in Hong Kong using DHL express couriers. In some instances where an item is not available at our warehouse in Hong Kong we may ship from our head office in Australia. All orders over $200 USD will be shipped for FREE also using DHL Express.

Import taxes, duties and charges are at the cost of the customer. When orders are shipped internationally estimated delivery times may vary due to individual processing procedures, courier services, customs delays and proximity to capital cities. Tracking information is automatically emailed to the customer upon dispatch of order. DHL Express is a sign for upon delivery service and as such will not deliver to a PO Box.

Poppy Lissiman cannot be held responsible for any stolen or lost parcels once proof of delivery has been provided by the courier. 

For more accurate shipping arrival times and more information regarding your shipment please email info@poppylissiman.com